At OvernightMattress.com, we respect the privacy of our valued customers. The privacy statement below explains what information, personal or non-personal, we gather from our customers, how we use that information, and who we share it with. It also describes what we do to protect that information, therefore protecting you.
What information do we collect from you?
During your checkout, we collect non-public personal information, such as your name, email address, mailing address, phone and credit-card numbers. We also ask your age and gender for marketing purposes. A record of your purchases through our site is kept.
How do we use your information?
We use your personal information to process your order. We also send our customers emails to confirm your order and communicate that an order has been shipped. It may be necessary to contact you via phone or email for other questions concerning your order.
During your checkout, you can choose whether or not you would like to receive emails about other products and future promotions.
Do we share your information with anyone else?
Your personal information will never be given to a third party, unless the law requires it or in order to fulfill your order. For example, we must give the shipper your name, shipping address, and phone number to be able to deliver the product and contact you if necessary regarding your shipment. The information will never be given or sold for marketing purposes, or any other purpose.
How can you access add/or change your information?
When making a purchase, you will be given a Login ID and password for you to be able to access your information, including your sales order history and status, and all personal information as well. Simply login to OvernightMattress.com and enter your password to view or edit any of your information you provided to us. You can also call us at 1-888-883-6251.
How do we use your email address?
We use email as a primary form of communication with our custmers. Communication such as order confirmation, shipping status, and product promotions. If you would prefer to not receive emails for product promotions you can tell us that at the time of check out, or you can return to the site at any time to update your information.
We make a promise to you not to share your email address with any third party for marketing purposes.
What security measures do we take for the website?
The security of our site is extremely important to us. All information and data is secured and encrypted, so no one can access it while in transit or otherwise. We use a secure server and security protocols to safeguard any information you provide to us. Every secured page has a digital SSL certificate by GoDaddy, telling you that the security has been verified by GoDaddy.
How do we make sure customer order information is secure?
Protecting your order information is a top priority for us. We use Secure Sockets Layer (SSL) technology to protect the security of your online order information. To make sure that SSL is active on your browser, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depnding on your browser), then SSL is active.
What about links to other websites?
OvernightMattress.com may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. We advise that you review those policies before visiting the websites. We have no responsibility for linked websites, and we provide these links solely for the convenience and information of our customers.
Questions?
If you have more questions regarding our privacy policy, you can email us at sales@overnightmattress.com or call us at 1-888-883-6251.
